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Matt Burns

Technology Manager

State Farm

Matt is the Digital Experience Technology Manager for State Farm’s XR and Customer Experience Optimization teams. He has spent the majority of his career with State Farm where he has had the opportunity to have multiple roles to shape his background and knowledge, such as full stack software developer, senior database administrator, and senior Scrum Master.

Matt leads the creation of State Farm’s XR strategy as well as leads all of the execution.  He partners with vendors as well as leads a highly skilled and dedicated XR development team to create virtual reality and augmented reality experiences for State Farm. He also leads a team responsible for performing data trending and analysis, based on digital-channel customer feedback, as well as closing the customer feedback loop.

Although originally from Iowa, one of Matt’s life goals was to move to a state where he would rarely – if ever – see snow or long periods of freezing temperatures. He was successful in that goal and currently lives in Orlando, Florida, with his wife Anna, his son Caleb, and his daughter Brooke.

Matt earned a Bachelor of Arts degree in Management Information Systems, with a minor in Computer Information Systems, from the University of Northern Iowa.

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